Shipping
All items offer free shipping!
Order cut off time is 5pm EST.
Want to know about our Returns Policy? Read more about our return policy.
Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If your item is on back-order or unavailable we will void the pre-authorization and reach out to you via e-mail to see if alternate arrangements can be made. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, the delivery time will be as follows:
FedEx Standard Ground & UPS
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Handling Time: Orders leave the warehouse in 1-2 Business Days
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Transit Time: Delivery within 2-5 Business Days
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive shipping confirmation from us within four business days of your order, feel free to follow up with us at info@makerworksdepot.com
Shipping Method:
Typically orders weighing 150lbs or less will ship via parcel by UPS or FedEx.
Orders over 150lbs will ship via LTL (less than truckload) by a freight carrier.
Extra large orders may ship via a dedicated truckload.
Order Status:
To check on the status of your order, email info@makerworksdepot.com
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or do not agree to accept the delivery. If you do accept delivery, you are required to immediately take photos using your smart phone or camera of the damaged packaging or products inside the packaging. If your item(s) do arrive damaged please send photos to info@makerworksdepot.com and/or call us 833-987-6522, then visit our return policy.
If you are missing items in your delivery contact us by one of the below methods. Email - info@makerworksdepot.com
Phone - 833-987-6522